AGB

OVERVIEW

This website is operated by SNGL Lighting, a brand operated by Guangzhou Shuoneng Electronics Technology Co., Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to SNGL Lighting.

SNGL Lighting provides this website, including the information, products, tools, and services available through the site, subject to your acceptance of these Terms of Service and the policies referenced on this website.

By visiting our website, using our Services, or purchasing products from us, you agree to these Terms of Service and the policies referenced or linked on our website.

Please read these Terms of Service carefully before using our website or placing an order. If you do not agree with these Terms, please do not use our website or Services.

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and provide our Services.

SECTION 1 – ONLINE STORE TERMS

By using our website, you confirm that you are legally permitted to enter into a purchase agreement under the laws applicable to you.

You agree not to use our products or Services for any unlawful or unauthorized purpose or to violate any applicable laws or regulations.

You must not transmit viruses, malware, or any other code that could damage or interfere with our website or Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, product availability issues, or violations of these Terms.

You understand that information submitted through our website, excluding payment information handled through our payment providers, may be transmitted through various networks as necessary to provide our Services.

You may not reproduce, copy, resell, or commercially exploit any portion of our website or Services without our prior written permission.

SECTION 3 – ACCURACY OF INFORMATION

We make reasonable efforts to keep the information on our website accurate and up to date. However, occasional typographical errors, inaccuracies, or omissions may occur.

Product specifications, descriptions, availability, pricing, and other information may be updated when necessary.

If we discover an error that materially affects an order, we may contact you to correct the information or discuss available options before fulfilling the order.

SECTION 4 – PRODUCTS AND PRICES

Product prices and availability are displayed on our website and may change from time to time.

We reserve the right to discontinue products or update product specifications when necessary.

We make reasonable efforts to display product images and descriptions accurately. However, the appearance of colors may vary depending on your device or display.

Product compatibility information should be reviewed carefully before purchase. If you are unsure whether a product fits your vehicle, please contact our customer support team before placing an order.

SECTION 5 – ORDERS AND PAYMENT

When you place an order through our website, you agree to provide accurate and complete information, including your name, shipping address, email address, and payment information.

After an order is placed, you will receive an order confirmation by email.

An order confirmation does not necessarily guarantee that an order can be fulfilled. We may need to cancel or adjust an order if there is a product availability issue, pricing error, suspected fraudulent activity, or another legitimate reason.

If we cancel an order after payment has been received, we will provide an appropriate refund to the original payment method.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate information for all purchases made through our website.

You are responsible for ensuring that your billing, shipping, email, and contact information is accurate.

If incorrect information provided by you causes an order to be returned or undeliverable, additional shipping costs may apply where permitted by our Shipping Policy.

SECTION 7 – SHIPPING AND DELIVERY

We offer free standard shipping to the United States, Canada, and other countries where shipping is available.

• U.S. orders: Generally shipped from our U.S. warehouse. If the product is out of stock at the U.S. warehouse, the order will be shipped from our China warehouse.
• Canadian orders: Generally shipped from our Canada warehouse. If the product is out of stock at the Canada warehouse, the order will be shipped from our China warehouse.
• Other international orders: Shipped from our China warehouse, including orders to Australia and other countries.

Shipping times, order processing times, tracking information, and other shipping details are provided in our Shipping Policy.

Delivery times are estimates and may be affected by carrier delays, customs clearance, weather, holidays, or other circumstances beyond our reasonable control.

SECTION 8 – RETURNS, REFUNDS AND EXCHANGES

Our Returns Policy explains the conditions and procedures for returns, refunds, and exchanges.

We currently offer a 60-day return period for eligible products, subject to the conditions described in our Returns Policy.

Please contact us before sending any product back to us so that we can provide the appropriate return instructions.

SECTION 9 – WARRANTY

Certain SNGL Lighting products are covered by a limited warranty against manufacturing defects.

The applicable warranty period and warranty conditions are described in our Warranty Policy.

If you believe your product has a manufacturing defect, please contact our customer support team with your order information and details about the issue.

SECTION 10 – OPTIONAL THIRD-PARTY SERVICES

We may use third-party services and tools to help operate our website and provide our Services.

These services may include payment processing, shipping, analytics, customer support, website functionality, and other business services.

Your use of third-party services may also be subject to the terms and policies of the relevant third-party provider.

SECTION 11 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These websites are not operated or controlled by SNGL Lighting. We are not responsible for the content, policies, security, or practices of third-party websites.

Please review the terms and privacy policies of any third-party website before using its services.

SECTION 12 – CUSTOMER REVIEWS AND FEEDBACK

If you submit reviews, comments, photos, videos, or other content to us, you confirm that you have the right to submit that content and that it does not violate the rights of others or applicable laws.

By submitting content to us, you grant SNGL Lighting permission to use, reproduce, display, and publish that content in connection with our products, website, and marketing activities, subject to applicable law.

We may remove content that we reasonably believe is unlawful, misleading, abusive, or otherwise inappropriate.

SECTION 13 – PERSONAL INFORMATION

Your use of our website and submission of personal information are subject to our Privacy Policy.

Our Privacy Policy explains how SNGL Lighting collects, uses, and protects personal information.

SECTION 14 – PROHIBITED USES

You may not use our website or Services:

• For any unlawful purpose.
• To submit false or misleading information.
• To infringe intellectual property or other rights.
• To distribute viruses, malware, or other harmful code.
• To interfere with the security or operation of our website.
• To engage in fraudulent, abusive, or unauthorized activities.
• To collect personal information from other users without authorization.
• To use our website in a manner that violates applicable laws or regulations.

We reserve the right to restrict or terminate access to our Services when reasonably necessary to protect our website, customers, or business.

SECTION 15 – DISCLAIMER

We make reasonable efforts to maintain our website and Services, but we do not guarantee that the website will always be uninterrupted, secure, or free from errors.

To the extent permitted by applicable law, SNGL Lighting is not responsible for losses resulting from events beyond our reasonable control, including carrier delays, customs delays, natural disasters, or interruptions caused by third-party service providers.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded or limited under applicable law.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, SNGL Lighting and its service providers will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, Services, or products.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

SECTION 17 – INDEMNIFICATION

You agree to be responsible for losses or claims arising from your unlawful use of our website or Services, your violation of these Terms, or your violation of the rights of another person or entity, to the extent permitted by applicable law.

SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

SECTION 19 – TERMINATION

These Terms remain effective while you use our website or Services.

We may restrict or terminate access to our Services if you materially violate these Terms or use our website in an unlawful or fraudulent manner.

Any obligations that by their nature should survive termination will continue to apply.

SECTION 20 – GOVERNING LAW

These Terms of Service are governed by the applicable laws of China, except to the extent that mandatory consumer protection laws in your country or jurisdiction provide otherwise.

Nothing in these Terms is intended to limit consumer rights that cannot legally be excluded under applicable law.

SECTION 21 – CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

When we make material changes, we will update the “Last updated” date on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 22 – CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

SNGL Lighting

Email: support@sngllighting.com

Phone: +86 181 2789 3678

Operated by: Guangzhou Shuoneng Electronics Technology Co., Ltd.

Business Address:
No. 5, Huangyuan Road, Baiyun District,
Guangzhou, Guangdong Province, China