Returns & Refunds

Returns
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please get in touch with SNGL Lighting Customer Support by email or online chat.
Email: support@sngllighting.com
If your return is approved, we will provide return instructions and information about where to send the item. Please do not send items back without contacting us first, as unauthorized returns may not be accepted.
Sale items and gift cards are non-refundable unless otherwise required by applicable law.
 
Return Shipping Costs
If the return is caused by a manufacturing defect, damaged item, incorrect item, or an error made by SNGL Lighting, we will cover the applicable return shipping cost.
For returns due to customer preference, incorrect product selection, or other reasons not caused by SNGL Lighting, the customer is responsible for the return shipping cost.
 
Damages and Issues
Please inspect your order upon receipt and contact us as soon as possible if the item is defective, damaged, or if you receive the wrong item.
Please provide your order number and photos or videos of the issue when requested. Our support team will review the information and work with you to determine an appropriate solution.
 
Exchanges
The fastest way to ensure you get what you want is to return the item you have; once the return is accepted, make a separate purchase for the new item.
If you are unsure about the replacement product, bulb size, or vehicle compatibility, please contact SNGL Lighting Customer Support before placing a new order.

Order Cancellation
Orders can be canceled before they are shipped. Once the order has been shipped, cancellation is no longer possible. the items may be returned.

Refunds
We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved.
If approved, the refund will be issued to your original payment method within 24–72 business hours.
Please note that after we issue the refund, your bank, credit card company, or payment provider may require additional processing time before the refund appears in your account.